What does it take to close the digital tech gap ?

 


Last month, the National Stock Exchange's servers were down for a few hours during business hours, negatively impacting the vital buying and selling pastime. Since 2017, NSE has had 9 such server issues. On March 8, 

essential OTP (one-time password) and other vital SMS messages for banking, e-commerce, invoices and other industries were negatively impacted as security policies TRAI on "Mass SMS service company registration on DLT platform" have been implemented. without proper planning or backups. These are just two of many specimens of sub-optimal manufacturing plans of various government corporations and the adoption of virtual age platforms and their operations. The basic virtual equipment of the various departments, including websites and mobile applications, has significant room for improvement and more often than not does not provide the fundamental capability or does not revel. Why is this happening? What does it take for government groups to enhance their dreams of digitization and adoption of digital technologies, and make the experience a reality? High On Intent, Low On Execution Digital India, a marketing campaign launched in 2015 by Vital Government to ensure that various government offers are made available to residents digitally, is a great initiative. However, on the execution front, it has been plagued with issues, from top-notch online transactions to inadequate and/or slow internet speeds. The advanced quality of any virtual platform depends on three key elements: a robust network and back-end infrastructure, enough features and functionality, and an intuitive user interface. Most virtual government structures and equipment fail to meet at least the type of 3 necessities. This is clearly below the promises on consumer satisfaction in quitting smoking. In terms of ideas, policy drafting and legislation, India's initiatives are among the most advanced and groundbreaking in the international community. Be it the Data Protection Bill, the National AI Strategy, the Digital Currency Bill and many more. Had been a number of the oldest and most comprehensive frameworks within the world. However, enforcement of some of these regulations has been dismal. There are also several organizations in the government including NITI Aayog and the National Computing Centre, which apart from offering the infrastructure for government IT services and Digital India tasks have also opened centers of excellence for various burgeoning technologies, as well as statistical analysis. , artificial intelligence and blockchain. Despite these and similar companies, there appears to be some level of inconsistency in the implementation and management of virtual technology projects and programs by authorities. Overall Engagement An important part of delivering excellent end-to-end user service on any virtual platform is Design Thinking. Design Thinking is largely an approach used to design goods, responses, services, and platforms with a human-centric center. Since Apple popularized this method through its phone revolution more than a decade ago, most personal technology companies have followed it to create products and answers. Since then, a great Design Thinking approach has been the main differentiator between a great virtual product and a bad virtual product. At first glance, public companies largely lack Design Thinking for their virtual equipment and portals. Government organizations need to collaborate more with non-public technology groups targeting holistic, long-term development of the environment, which goes beyond the current customer-distributor mode in which communication is at a transactional level, and ideation and collaboration are at a minimum. Talent Spotting It's not that India lacks era and technology expertise. Rather than the authorities discovering and employing the right skills in these areas, it is often private technology organizations, such as the FAANG, that turn out to be with them. Most of the companies in the global era have appointed Indian leaders and exhibit achievements seen in the Indian market. However, government corporations have failed to make the most of these pa By discovering and employing the enjoyable skills in these areas, it is often private technology organizations, such as the FAANG, that turn out to be with them. Most of the companies in the global era have appointed Indian leaders and exhibit achievements seen in the Indian market. However, government corporations have failed to make the most of these partnerships. Authorities may want to work with these companies to gain access to technology at early stages of development, to educate and update the body of authority workers, and to develop an environment in which IT tools, websites, applications, etc. are continually improving. Rapid generational cycle At MIT's India Emerging Technologies Innovation Awards conference in 2018, a speaker asked the target audience to show their fingers, if they agreed, for the statement he made: "We are witnessing at the fastest rate of innovation, of our lives, in rising deep technologies (AI/ML, Blockchain, IoT, AR/VR, Robotics, etc.)”. Almost every hand in the convention hall went up. The speaker chimed in, announcing, "That was only part of my question, here's the other part: how many of you know that this is also the slowest pace of increasing technological innovation that you will be a witness for the rest of your life?" This 2nd half strongly affected everyone within the target audience. We have been carefully tracking the characteristics of innovation in emerging technologies for over seven years now. As in our estimates, the generation cycle for AI/ML is six to nine months, for blockchain it is 12 to 15 months, and for IoT it is around 18 months. This approach that a brand new method or platform in AI/ML will go through its next generation model within six to nine months. Most of these emerging technologies are evolving as "deep technologies", meaning they operate behind the scenes and power a number of platforms, solutions and programs across industries. Need of the hour With the COVID-19 pandemic and 2020 spotlighting people's lives and livelihoods, emerging technologies have lost their luster and reputation as a buzzword. However, the pandemic has only improved the adoption of virtual transformation across industries; and these technologies play an essential role in it at the same time as their pace of innovation continues unabated. All these technologies play a vital role in delivering the enjoyment of various digital structures and equipment. Government agencies need to be aware of this shift and dynamic, and need to act quickly so they can keep pace with innovation not only to formulate regulations and regulations, but also to combine these technologies into their own programs and tools. That power groups need a whole new attitude in terms of adopting digital technologies is not new. The fact that government agencies want to be a lean and efficient workforce is also no longer new. The lack of the hour is that government agencies are working with a sense of urgency. It must come from an imaginative and prescient place, and skillfully backed by endurance and diligence.